Terms of Service – Areum Beaute
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TERMS & CONDITIONS

We are committed to make your shopping experience with us enjoyable. Kindly read through the following terms prior to making your purchase. Through purchasing our merchandises and services would mean that you have acknowledged the following terms, have understood them, and have agreed to abide and adhere to them.

DELVERY (MALAYSIA)

  1. Areum Beaute is unable to amend orders nor combine orders which were separately made after it is placed. Please double check your order details before confirming the order.
  2. All orders are processed and dispatched within 1 to 2 working days upon verification of payment. Delivery is carried out during working hours, Monday through Friday, excluding weekends and local public holidays(Malaysia).
  3. Once the Dispatch Confirmation is emailed to you, your products are under the responsibility of our third party postal service providers and we shall not be responsible for lost parcel in post if proof of postage is supplied. Any claim will have to be made with our third party postal service providers and we will make reasonable effort to assist in compensation claims (if any).
  4. For all international orders, any customs or import duties charged once the parcel reaches its destination country (if any) must be paid for by the recipient of the parcel.
  5. Price of postage includes handling fees within Malaysia above RM80 on a single transaction.

DELIVERY (INTERNATIONAL)

  1. For international orders, please change the currency to USD on top of the page.
  2. We provide international shipping to countries as follow (countries not listed below, kindly email us to arrange your orders):
  • Thailand
  • Australia
  • Canada
  • Taiwan
  • China
  • Japan
  • Indonesia
  • New Zealand
  • Philippines
  • United Kingdom
  • United States
  • Vietnam

     3. International delivery fee charges starts from USD 187 for the first 2kg via DHL courier service.

     4. Estimated time Estimated time would be from 3-5 working days and delay could be subjected to custom clearance. 

     5. Areum Beaute will not be responsible for any delays caused by destination clearance process.

If there are custom duties and/or any taxes to be paid for the order, the buyer agrees to bear all cost(s) and will pay the cost(s) directly to the respective customs.

BOUNCED PARCELS

  1. Customers will be contacted via email should we receive any bounced parcels bearing their name.
  2. Cost for re-delivery will be borne by the customer. Areum Beaute will bear the cost of re-delivery if it is deemed as an error on our part. Details regarding the re-delivery will be provided in the email sent to the customer.
  3. Areum Beaute reserves the right to deny any request to combine the bounced back parcels with any new orders.
  4. Any unclaimed bounced back parcels after 30 days grace period will be forfeited.

RETURN POLICY

  1. All goods sold are not returnable nor exchangeable.

PAYMENT

All payments has to be made through online banking by transferring the full amount to our Maybank account, or on  Shopee Malaysia merchant.

  1. Payments shall not be deemed to be made until full amount of funds have cleared.
  2. No cash refund is offered.
  3. Prices and shipping rates are subject to change without notice but changes will not affect orders that have already been accepted.

ORDERS

  1. Further amendments are not allowed after payment has been received.

PRODUCTS

  1. Colors of products may differ due to color calibration of individual's computer and it might appear darker in reality due to strong studio lighting used.
  2. Users are advised to double check on the product ingredients before purchasing.
  3. Areum Beaute do not offer return or refund.

PRODUCT CARE

  1. You are advised to store the product at room temperature.
  2. Keep products away from flammable goods and out of reach of children at all times.


Areum Beaute reserves the right to make amendments to any of the above Terms & Conditions.


USE OF SITE

  1. You are hereby granted permission to view and access information presented at www.facebook.com/areumbeaute and www.instagram/areumbeaute including downloads, with the full understanding that everything is presented on an “as-is” basis.
    You will not copy or distribute any part of the Site in any medium without Areum Beaute’s prior written authorization.
    Areum Beaute reserves the right to repost or reuse information referring/communicated to Areum Beaute via emails, social media channels by Areum Beaute (via #areumbeaute hashtags on social media).
  2. In the event of any dispute, Areum Beaute reserves the right of final decision.


All Rights Reserved by Areum Beaute (002776797-D)